
When it comes to instant messaging with common consumer apps, WhatsApp surely tops the chart. According to the report by Statista, the app has two billion monthly active users. But when it comes to professional use, WhatsApp is not the best business messaging app.
Companies start with the WhatsApp Business platform, but as they scale, the lack of features and other WhatsApp business limitations push them towards other enterprise messaging solutions.
Let's have a look at WhatsApp business alternatives that are perfect for secure team messaging.
WhatsApp Business offers enterprise messaging solutions for smaller teams, but it does struggle to provide services to larger organisations.
Secure and encrypted communication in teams is the top priority for businesses. Messages sent through WhatsApp Business pass through Meta and thus don't offer complete ownership of data.
The platform is also dependent on third-party infrastructure, which could affect the safety of business communication.
WhatsApp was never built for enterprise messaging solutions. It only offers basic communication features but completely lacks the essential team and business features.
Management controls like audit trails, role-based access control, task assigning, and to-do list framings, and more are lacking from this business communication platform.
Customer communication and handling can't be handled by one person in the business. Once your business starts scaling, the platform gets difficult to manage, and there are no enterprise messaging solutions with WhatsApp Business.
Therefore, once the business scaling begins, management starts looking for WhatsApp business alternatives.
Also Read - How to Choose the Right Enterprise Unified Messaging Software for Your BusinessA secure team messaging platform must offer basic communication features, such as scheduled or instant audio/video group calls. WhatsApp Business doesn't have video conferencing for teams, making the employees shift to other platforms for specific features.
Communicating across different platforms causes clutter and negatively impacts the efficiency of teams. And, therefore, WhatsApp business limitations can't be ignored by big and scalable businesses.
If you're looking to overcome WhatsApp business limitations effectively, Aao Chat offers every feature you'll need under a single platform. Here's how Aao Chat is your best option among other WhatsApp business alternatives.
From end-to-end encryption, secure login, and self-destruct messages features, Aao Chat ensures your data stays safe. The platform also restricts outside users, leading to no ads and no data tracking.
Not every team has a similar working mechanism, and thus, Aao Chat comes with a hosting option. Go with cloud hosting or on-premise installation, whichever suits your enterprise.
Aao Chat adapts to your team structure, system, communication needs, and compliance environment. Whether you're in finance, healthcare, or other industries we serve, Aao Chat ensures every feature is present under one single secure platform, making it the best business messaging app.
This business communication platform offers basic and advanced features like:
Follow-up and engagement features like label messaging, quick reply suggestions, scheduling messages, and more.
Standard communication features like video conferencing for teams, scheduled calls, without any need to switch to other platforms.
File and media sharing on a single business communication platform, reducing the use of multiple apps.
These Aao Chat's features seamlessly overcome common WhatsApp business limitations.
Let's see how Aao Chat overcomes common limitations and becomes a seamless business communication platform.
Feature |
Aao Chat |
WhatsApp Business |
Industry-Based Structure |
Tailored for industries like finance, government, education, and more. |
General business use and structure |
Data Privacy & Control |
Complete data control with no third-party interference |
Limited control. Built under the Meta infrastructure |
Hosting Option |
Dual hosting option - cloud and on-premise hosting |
Hosting only on the cloud |
Video Conferencing for Teams |
Instant and scheduled video conferencing for teams |
No option of video conferencing for teams |
External Collaboration |
Invite outsiders while keeping data secure |
No option for inviting outsiders |
For a small business, WhatsApp might seem like the best business messaging app at first. But, as soon as scaling starts, the team starts noticing WhatsApp business limitations.
Selecting a custom-built business communication platform depends on the organisation's requirements and platform features. With all the basic and advanced features incorporated into a single platform, Aao Chat is your answer to efficient and secure team messaging problems.
We also support teams in logistics, SaaS, HR, manufacturing, NGOs, and more. Let’s talk about a custom deployment that fits your communication flow.
Book a callFind quick answers to common questions about AaoChat's features, security, and customization options.
A few of the most critical WhatsApp Business limitations are a lack of security, limited scalability, the absence of team features, and no option for video conferencing for teams.
All the common limitations for WhatsApp business are seamlessly covered by Aao Chat. This platform offers all the privacy and efficiency features to the teams for better productivity.
Yes, Aao Chat offers secure team messaging along with video conferencing for teams, leading to no need for switching apps for different features.